How many points is awarded for a site search query?

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In the context of account engagement platforms, site search queries typically represent a user's active engagement with content on a website. Awarding points for these queries encourages users to delve deeper into the resources available, indicating interest and intent.

When a user performs a site search, it reflects a proactive effort to find specific information or engage with the content, which is why a positive point value is assigned. A value of +3 for a site search query suggests that this engagement level is significant enough to denote genuine interest, but not overly high, as there are other types of engagement actions that might warrant a greater scoring.

The choice of +3 indicates a balanced approach to rewarding engagement, aligning the points with the potential value of understanding user behavior and preferences based on their search activities. It motivates users to continue interacting with the content while providing insights into what they are searching for, ultimately benefiting both the user experience and the organization’s engagement metrics.

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